MoECHE's standard tools for commissioning and quality-assuring research, evaluations and assessments — from feedback mechanisms and budgets to bid analysis, evaluation quality scoring, sample sizing and rapid needs assessment.
Guidance for a safe, accessible feedback and complaints mechanism, with a 7-category classification (0–6) and referral pathways.
Download guidanceStructured register to log, categorise, refer and close feedback and complaints — with a collective-feedback summary.
Download templateBudget builder for a research, evaluation or assessment — with staffing-days counter and factors-to-consider guidance.
Download templateScore and compare consultancy bids against weighted criteria, with a master sheet and partner-selection criteria.
Download templateThe standard operating procedure for procuring and managing research/evaluation consultancies end-to-end.
Download SOPStandard structure for a research, evaluation or assessment final report — ready for consultants to complete.
Download templateScore an evaluation report against 20 quality questions in 4 categories — interactive tool in the next tab.
Download ExcelChoose the right sample-size approach for your study type — plus a quick calculator in the next tab.
Download toolTop-5 questions per sector for rapid needs assessments — children, adults, rapid-onset, protracted, urban and camp settings.
Download questionsScore an evaluation report against 20 quality questions in 4 categories (1 = weak · 4 = gold standard). N/A leaves a question out of the average.
For a simple proportion survey (single population). For comparative, coverage (LQAS) or experimental designs, use the full decision tool.
Enter parameters and calculate.
MoECHE's feedback and complaints classification — every item is logged against one of seven categories and routed accordingly. Sensitive categories (5–6) are escalated to safeguarding.
| Category | Type | Handling |
|---|---|---|
| 0 | Thank-you messages and other feedback not in categories 1–6 | Log & acknowledge |
| 1 | Request for information | Respond & close |
| 2 | Request for assistance | Refer to service |
| 3 | Minor dissatisfaction or suggestion for improvement | Programme team |
| 4 | Major dissatisfaction or major issue raised | Management review |
| 5 | Breach of MoECHE safeguarding/PSEA policy or Code of Conduct (incl. fraud) by MoECHE representatives | Escalate — safeguarding |
| 6 | Allegations of abuse/exploitation by non-MoECHE representatives | Escalate — refer |